How do CoverPause premium collections work?
When we collect your premium on your chosen debit date, we assume your current level of cover (i.e. comprehensive or paused) will apply for the coming month.
If your cover is not paused on the collection date, we will collect your full comprehensive premium. If you then use CoverPause during the month, we will keep a record of the number of days for which you were paused. Depending on how long you pause (and whether the refund is more than a minimum), the savings due to you will either be paid during the month (when you finish the period of pause) or reduce the premium collected at the start of the next month.
If your cover is paused on the day of your monthly collection, we will collect your discounted premium. When you click “resume accident cover”, we will immediately collect the full comprehensive premium for the remaining days of the month. If you subsequently activate CoverPause again, we will keep a record of the number of days for which you are paused, and the savings due to you will either be paid during the month (when you finish the period of pause) or reduce the premium collected at the start of the next month.
How do I maximise my CoverPause benefit?
With Naked you will always pay for the maximum cover you have active during the day. So if you want to maximise your savings for a particular day you should make sure that you press pause before midnight and then only unpause after midnight the next evening.
When would I use CoverPause?
Let's say you are going on an overseas holiday for a week, during which time your car will be safely parked in a garage and will not be driven by anyone. Alternatively, you might be someone who works from home and only drives your car on weekends. You might even be lucky enough to have a fancy collectable car that you only drive on special occasions. CoverPause is perfect for situations like this.