Back to blogUpdated · 1 min read

Premium renewal

Premium renewal is when your insurer updates your premium to reflect the changes in their perception of your riskiness since your last premium renewal.

When are premium renewals usually done?

Premium renewals are usually done on your policy anniversary date, with the first one usually being 12 months after you bought your cover. Heads-up, some insurers will also adjust your premium after you have had a claim, not just at policy anniversary.

What things will impact my premium at renewal?

The premium your insurer charges is a function of their view of your riskiness and the expected cost of repairing or replacing your insured item. Your renewal premium will reflect their current view of these factors. They will consider both external factors like general inflation and exchange rates that will affect cost of repair or replacements as well as factors specific to you. For example:

  • How long you have been a client;
  • Change in the replacement value of your insured item;
  • Your claims history;
  • Your age; and
  • Any updated view of the riskiness of the area you stay in or the specific item you are insuring.

How much notice does my insurer need to give me for a premium renewal?

By law, your insurer needs to give you 31 days notice before they can adjust your premium.

You might also like

Definitions

Policyholder

A policyholder is the person who bought the insurance policy. They are the owner of the insurance contract and are responsible for paying the premiums on the cover and are the only ones who can make changes to the policy or cancel it.

1 min read
Definitions

Emergency assistance

When you find yourself in a bit of a pickle whether it be a flat tyre on the side of the road, a burst geyser, or a jammed key in the front door, your insurer will offer emergency assistance where someone will come out and help you.

1 min read
Definitions

Ombudsman

An ombudsman is an independent person or body with the authority and responsibility to investigate complaints made against companies or organisations.

1 min read